Capstone Solutions, Inc. is prepared to create custom engineered service solutions. We listen to every customer, identify needs and solutions and create mutually beneficial partnerships as we contribute to their business process.
Capstone Solutions, Inc. is a 6-year BPO-IT service provider for seat hosting, BPO infrastructure, network solutions, software and hardware training, and other outsourced BPO services.
PEZA Certified Our offices are situated PEZA (Philippine Economic Zone Authority) certified space, enabling your company to operate within the industry standards.
All-in-one solution. Inbound ACD, Outbound, IVR, Quality management, Reporting, Agent Scripting, Call Recording, Soft Phone, Multi-channel. High reliability.
Free the voice of the customer in today’s multi-channel contact center for better, faster decision-making at all levels of the organization, driving strategic value enterprise-wide.
Effectively control the operation of customer service, incident management, organize customer care, form a service catalog and agreements (SLA), to manage ITbudget.
To tackle operational challenges, including sales decline, high client attrition, and misalignment between corporate revenue targets and sales people’s commission policies.
We provide seats fully equipped to run your BPO company. Capstone Solutions, Inc. has the capability to provid “On Premises” Contact Center ICT Infrastructure of up to 350-seats in two (2) sites in Makati City, Philippines and up to an unlimited number for remote connections.
Cloud Business applications are moving to the cloud. It is very evident that the shift from traditional software application models to the Internet has steadily gained momentum over the years. Capstone Solutions, Inc. now provides new ways to collaborate anytime and everywhere.
Capstone Solutions, Inc. can provide partners with quick start services to get them operating at the soonest possible time. Experienced talent in staff supervision, quality assurance and project management are readily available to take ownership of a partner’s start-up risks and problems.
19th Floor Multinational Bancorporation Centre, 6805 Ayala Avenue, Makati City, Philippines
Trunk Line: +632-5524630
Service Desk: +632-5524631